HIPAA Notice

HIPAA Website Notice for NothingBetter Health Group, PLC – Virginia

Effective Date: December 2025

Overview

NothingBetter Health Group, PLC  is committed to protecting the privacy and confidentiality of our patients’ health information. This website is intended for general informational purposes only and is not designed to collect, store, or transmit Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

All clinical information—including patient intake forms, referral documentation, medical history, assessments, and any other health-related materials—is collected exclusively through our secure, HIPAA-compliant patient systems. These systems use encryption and security controls that meet or exceed HIPAA requirements.

1. Public Website and PHI

This public website is not a clinical communication tool and should not be used to submit personal health information.

  • We do not request or require PHI on this website.
  • We do not store or process PHI on this website.
  • We do not use this website to diagnose, treat, or manage mental health conditions.

If you need to share medical or psychiatric information, please use our secure patient portal or HIPAA-compliant forms.

2. Non-Secure Contact Form

Our website contains a general contact form intended solely for non-clinical, non-confidential inquiries (e.g., questions about services, scheduling availability, insurance accepted, location, etc.).

Because this form is not a HIPAA-secure communication channel, please do not include:

  • Mental health or medical details
  • Symptoms or diagnoses
  • Medications
  • Insurance ID numbers
  • Social Security numbers
  • Any other sensitive, private, or clinical information

If your message requires sharing PHI or relates to ongoing care, you will be directed to use our secure patient communication systems.

3. HIPAA-Compliant Patient and Referral Forms

All patient information—including:

  • new patient intake forms
  • psychiatric history forms
  • medication and treatment information
  • insurance and authorization documents
  • referral forms from other providers
  • any form requiring PHI

is submitted only through our secure, encrypted third-party HIPAA-compliant platform. This platform operates independently from the public website, and all data you enter there is protected according to federal HIPAA standards.

When you click any link labeled Patient Portal, Secure Forms, Intake Forms, or Referral Forms, you will be redirected to this secure system.

4. Email Communication

Please be aware:

  • Standard email is not a HIPAA-secure communication method.
  • We will not discuss diagnosis, treatment plans, or any sensitive medical information through regular email unless you have signed appropriate consent forms.
  • Email should be used only for administrative questions unless otherwise directed by a clinician.

5. Notice of Privacy Practices (NPP)

Our official HIPAA Notice of Privacy Practices, which describes in detail how medical information may be used and disclosed, is available on this website and can also be provided upon request. The NPP includes:

  • your privacy rights as a patient
  • how your PHI may be used for treatment, payment, and healthcare operations
  • our legal duties under HIPAA
  • how to file a complaint regarding privacy concerns

A link to the full NPP is provided: [Insert link or instruction]

6. Security of Third-Party Systems

Our HIPAA-compliant service provider uses:

  • encrypted data transmission
  • secure storage
  • access controls and authentication
  • audit logs
  • regular monitoring and compliance safeguards

While no system is completely risk-free, these protections are designed to safeguard all PHI in accordance with federal law.

7. External Links Disclaimer

This website may provide links to third-party services, including our secure patient portal.

  • These external sites operate under their own privacy and security policies.
  • We recommend reviewing their policies if you have questions about how your data is handled.

8. Emergencies and Crisis Situations

This website is not monitored in real time and should never be used for psychiatric emergencies or urgent clinical needs.
If you are experiencing a mental health crisis, call 988, contact emergency services, or go to the nearest emergency room.

Contact Information

For privacy-related questions or to reach our Privacy Officer:

  • Phone: 703-982-6244
  • Email (not for PHI): info@nbhealth.us
  • Mailing Address: 10304 Eaton Pl STE 100, Fairfax VA 22030