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A Virtual Medical Assistant (VMA) has become the need of the hour
Healthcare practices need Virtual Medical Assistant services today with growing administrative demands, greater patient expectations, and thinner operating budgets. VMAs assume time-intensive work such as scheduling, insurance verification, and billing support so that in-house personnel can be relieved to focus more directly on patient care. This virtual help not only makes it easier but also can help the practice save money because of efficient improvement and lower overheads. A VMA would meet the modern demand for quick and responsive services while enhancing both patient satisfaction and operational efficiency without sacrificing quality.
Benefits of Choosing Us for Virtual Medical Assistant Services
Decrease In-Office Administrative Burden
Virtual Medical Assistants enable scheduling, follow-ups, and data entry - leaving in-office staff free to focus on patient engagement.
Cost-Effective Solution
It does not take up extra office space or require any additional employment costs, unlike when hiring a virtual medical assistant company to boost efficiency.
Patient-Centered Care
Eliminating distractions from administrative tasks creates more time to be with the patient and more extensive care given to it.
Improved Response Time
VMAs help to keep communication open and ensure a good experience with the patient.
Insurance Verification and Billing Support
VMAs can verify the existence of insurance, file claims, and respond to questions about billing, thereby eliminating potential delays.
Increased flexibility and scalability
Virtual assistants' on-demand support means to scale your coverage as your practice grows or during peak periods, ensuring you're at all times the appropriate level of support.
Expert Virtual Medical Assistant Service is Just a Click Away!
Experience the flexible support that adapts to fluctuating demand and maximize your patient satisfaction.
Why Taking Medical Virtual Assistant Services is the Right choice?
Improved Productivity and Workflow Management
The Virtual Medical Assistants help bring about a practice management revolution in that they make necessary tasks that involve the in-house teams, which naturally slows things down. Patient inquiries, together with billing support, are just a couple of the significant areas of work where these virtual professionals who have been trained to do those things promptly and accurately are indispensable in streamlining the workflow on your end. In your office, virtual assistants could fill in roles such as scheduling, follow-ups, and document management, freeing the in-office team to do what is most important to your patient and the critical clinical functions that occupy your day.
- Improved Time Management
- Minimized Chances of Error in Patient's Record
- Workflow Optimization
Cost-Effective Support and Scalability
A Virtual Medical Assistant is a great flexible and cost-effective alternative to recruiting more in-office personnel. VMAs give your practice trained professionals minus all the overhead costs of benefit, office space, and equipment that hiring regular employees tends to incur. Support can also be scaled up or down according to the unique demands of your practice, hence easy adjustments in the level of service at busy periods or expanding high patient volumes. Additional virtual support at strategic points maximizes the most available budget by ensuring that administrative tasks are covered at all times, allowing the maintenance of continuous service and optimum patient care.
- Flexible Staffing Options
- Savings on Overhead
- Revenue cycle support
Our Success in Numbers
We have been doing this a long time.
$100M+
Value of claims processed in 2023
99 %
Accounts Receivable Days
24
Value of claims processed in 2023
48 Hours
Turn Around Time (TAT)
26 Days
Turn Around Time for Payment
1,000,000
Number of Claims Processed
99%
Customer Retention
98%
First Pass Clean Claims Rate
10-15%
Revenue Improvement
33%
Reduction in A/R
What Our Customers Are Saying
We are quite delighted with our decision to collaborate with Medical Care Billing for revenue cycle management services.
Dr. Jacqueline Hirk
Licensed Marriage & Family Therapist INC
Medical Care Billing service has exceeded my expectations. Billing reports are delivered to me on time.
Dr. Santana Sparber
Keys Gate Wellness and Associates, LLC
Medical Care Billing does an excellent job for us, as evidenced by consistently high collections and A/R outcomes.
Dr. Jennifer Allen
IVORY Rose Counsling Centre INC
Top 10 Medical Billing Companies
Trust Your Billing To The Company That Ranks
Almost 93 %
Clean claim ratio
About 91 %
1st submission pass rate
Up to 28 %
Revenue Increase
Know before you Jump in
A Virtual Medical Assistant is a remote healthcare administration professional who may be used to handle a variety of administrative tasks such as patient scheduling, insurance verification, billing support, and medical documentation. They will decrease the volume of back-office work, allowing your staff to focus more on direct patient care.
Absolutely. Virtual Medical Assistant services are flexed to meet your individual practice needs. You can use them as an auxiliary support to help get through high volume times, or as your practice grows and you want to expand services provided, VMAs are there to scale your needs.
By assuming all that administrative burden, VMAs allow your in-office personnel to have more time to spend having one-on-one with their patients and engaging in hard clinical work. This will eliminate bottlenecks, improve the efficiency of scheduling appointments, verify insurance, and have their bills processed much faster.
Yes, our Virtual Medical Assistants are HIPAA compliant and follow strict data privacy protocols regarding the secrecy of personal and identifying information pertaining to patients. All activity and document handling will strictly comply with HIPAA, guaranteeing all discussions or transactions are carried out confidentially.
A VMAs can manage appointment scheduling, reminders for patients, verification of insurance eligibility, billing assistance, and EHR documentation in addition to follow-up calls. This way, they'll take care of most of the non-clinical requirements in your office.
Our VMAs are experienced with various practice management and EHR systems. They integrate well with your existing software, so that your workflows are uninterrupted, and all patient and practice information is managed as well.
Yes, the VMAs will be cost-effective because they save you the expenses for office space, expensive equipment, and other full-time employment benefits. You have to scale service according to your needs - pay only for what you need, so cheaper.
This can mean that VMAs streamline scheduling reminders and billing support so that you minimize wait times and keep the communication channels transparent with the patient. This improves the experience of patients by reducing any form of administrative delay while your in-office staff is more focused on patient care.
Trained Billing Staff
Our Expertise on Medical Care Billing Software
Our certified staff have hands-on expertise in billing and EMR/EHR software to complete your practices’ revenue cycle management. We also train front office and healthcare professionals to successfully use the system to develop effective progress notes and complete the clinical activity. Let us help your practice to streamline quality patient care.
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